{"best_for":["Small businesses","Mid-market companies","E-commerce store owners","B2B and B2C service providers"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/smartsupp-live-chat","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/smartsupp-live-chat.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-040.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: smartsupp live chat (https://aitoolsforbusiness.ai/smartsupp-live-chat)"},"features":["Multichannel Live Chat: Consolidates messages from the web, email, Facebook Messenger, and WhatsApp into one dashboard.","Mira AI Shopping Assistant: An AI agent that learns from product feeds and web-scraping to provide product recommendations and answer common questions.","AI Reply Assistant: A tool designed to help agents respond to customers in real time.","Lead Generation: Captures visitor contact information and custom fields through the chat widget.","Automation Flows: Supports the creation of chatbot flows to automate repetitive interactions and initial inquiries.","Customizable Widget: Allows businesses to adjust the look and feel of the chat window to match their brand voice and identity."],"freshness_status":"fresh","name":"smartsupp live chat","pricing_note":"Smartsupp offers a free plan to get started, with no credit card required. Paid upgrades are available as the business grows.","pricing_url":"https://www.smartsupp.com/pricing/","primary_category":"Customer Support","profile_last_verified":"2026-06-05T16:26:21.173Z","secondary_categories":[],"short_description":"Smartsupp provides a multichannel live chat platform with AI agents and chatbots to help businesses manage customer conversations and capture leads.","slug":"smartsupp-live-chat","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/smartsupp-live-chat","use_cases":["E-commerce Product Guidance: Using Mira AI as a shopping assistant to recommend products and answer technical questions for shoppers.","Lead Capture: Using the chat widget to collect visitor information 24/7 for sales teams.","First-Line Customer Support: Deploying AI agents to handle common queries and handing over to human operators for complex issues.","Multichannel Communication: Managing customer queries from WhatsApp, Messenger, and email in a single interface."],"website_url":"https://www.smartsupp.com/"}