{"best_for":["Mid-market companies","Enterprise companies","HRIS managers","ERP administrators","CIOs","Change management consultants"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/shortways","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/shortways.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-039.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: shortways (https://aitoolsforbusiness.ai/shortways)"},"features":["Step-by-step guides: Interactive, embedded tutorials that guide users through specific tasks within the application.","Contextual Help & FAQ: Provides users with definitions and answers based on the screen they are currently viewing.","Notification Bubbles: Displays targeted news or alerts to users when they open the business software.","Smart Ticketing: Allows users to submit assistance requests directly from the application, including screen and profile context.","Admin Dashboards: Provides usage statistics to help administrators monitor where users may need more support.","Search Bar: Allows users to search for guides, FAQ content, and contextual help using keywords."],"freshness_status":"fresh","name":"shortways","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":null,"primary_category":"Productivity","profile_last_verified":"2026-06-04T00:01:31.324Z","secondary_categories":[],"short_description":"Shortways is a Digital Adoption Platform that provides in-application guides and support ticketing to help employees use business software.","slug":"shortways","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/shortways","use_cases":["New Software Deployment: Supporting employees during the rollout of a new ERP or HRIS through integrated training guides.","Standardizing Data Entry: Providing contextual definitions to help users enter more reliable data.","Annual Process Support: Guiding users through infrequent tasks, such as annual performance reviews, to support completion rates.","Supplier Portal Guidance: Helping external suppliers navigate and use company portals.","Reducing Support Volume: Using a self-help knowledge base integrated into the workflow to address common questions."],"website_url":"https://shortways.com/"}