{"best_for":["Ecommerce stores","Online shops with high return volumes"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/retino","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/retino.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-037.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: retino (https://aitoolsforbusiness.ai/retino)"},"features":["Self-service return portal: An online portal where customers can submit returns and claims independently.","Shipment tracking: Tracks packages and provides customers with status updates through a branded interface.","Carrier cost analysis: Provides reports on carrier performance and shipping costs to support logistics review.","Automated notifications: Sends automated email updates to customers regarding their shipment status.","Refunds and credit notes: Supports the creation of credit notes and processing of refunds.","AI email editor: Includes an AI-supported tool for drafting customer communication emails."],"freshness_status":"fresh","name":"retino","pricing_note":"Retino offers a free tier for basic features. Pro plans include a 15€ monthly fee plus costs based on volume, such as 0.9€ per case or 0.015€ per order. Buyers should confirm current pricing on the vendor website.","pricing_url":"https://retino.com/pricing","primary_category":"Ecommerce","profile_last_verified":"2026-06-03T22:01:31.141Z","secondary_categories":[],"short_description":"Retino is a post-purchase care platform that supports returns, claims, and shipment tracking for e-commerce stores.","slug":"retino","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/retino","use_cases":["Managing customer returns: Providing a digital portal for customers to request returns and select shipping methods.","Processing claims: Handling damaged or incorrect item reports through standardized digital forms.","Shipment monitoring: Filtering shipment statuses to identify problematic deliveries and notify customers.","Logistics review: Using carrier performance data to analyze shipping costs and delivery speed."],"website_url":"https://retino.com/"}