{"best_for":["Enterprise support teams","Mid-market sales organizations","Call centers","Healthcare administrative teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/retell-ai","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/retell-ai.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-037.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Retell AI (https://aitoolsforbusiness.ai/retell-ai)"},"features":["Low-Latency Conversations: Supports voice interactions with approximately 600ms latency to help conversations feel more fluent.","Drag-and-Drop Framework: A visual interface for designing conversational call flows and setting agent behaviors.","Real-Time Function Calling: Allows agents to execute tasks during a call, such as booking appointments or processing payments.","Knowledge Base Auto-Sync: Syncs with website content to help agents provide updated information for caller queries.","Simulation Testing: Allows users to test agent behavior and accuracy across various scenarios before deploying to production.","Post-Call Analytics: Provides call transcripts and analytics to identify failure patterns and performance insights.","Enterprise Security: Includes HIPAA, SOC2 Type II, and GDPR compliance, along with PII redaction and SSO."],"freshness_status":"fresh","name":"Retell AI","pricing_note":"Pricing is usage-based, ranging from $0.07 to $0.31 per minute for voice agents. New users receive $10 in free credits, and additional concurrency is available at $8 per month per slot.","pricing_url":"https://retellai.com/pricing","primary_category":"Operations","profile_last_verified":"2026-06-07T23:07:21.100Z","secondary_categories":[],"short_description":"Retell AI is a voice-agent platform that provides low-latency AI voice conversations and a drag-and-drop framework for phone call automation.","slug":"retell-ai","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/retell-ai","use_cases":["AI Receptionist: Handling inbound calls, answering common questions, and routing callers to the right department.","Appointment Setting: Using function calling to schedule and confirm appointments during a voice call.","Lead Qualification: Automating initial outbound or inbound screens to qualify potential customers.","Customer Support Automation: Resolving routine support queries through an AI-powered IVR system.","Dispatch Services: Automating call coordination for logistics and home service providers."],"website_url":"https://retellai.com/"}