{"best_for":["Enterprise companies","Large-scale contact centers","Customer support teams","Outbound sales teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/regal","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/regal.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-036.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Regal (https://aitoolsforbusiness.ai/regal)"},"features":["No-code AI Agent Builder: Supports building, testing, and deploying AI customer interactions without developer support.","Unified Customer Profile: Consolidates customer data from various touchpoints into a single view for agents.","Branded Caller ID: Displays the business brand on outbound calls to help increase answer rates.","Spam Remediation: Monitors and helps clear potential spam flags to protect call connect rates.","Conversation Intelligence: Provides transcription and automatic summaries of customer interactions.","Journey Builder: Supports the creation of event-triggered customer journeys across different channels.","IVR and Routing: Routes customers to an AI assistant or human agent based on their needs and attributes."],"freshness_status":"fresh","name":"Regal","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":"https://regal.ai/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T02:07:01.081Z","secondary_categories":[],"short_description":"Regal is a Voice AI Agent Platform that helps businesses build and manage AI-powered phone, SMS, and chat agents for customer engagement.","slug":"regal","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/regal","use_cases":["Lead Qualification: Using AI agents to route, score, and qualify inbound and outbound leads.","Appointment Setting: Automating scheduling, confirmations, and reminders to help reduce no-shows.","Customer Support: Deploying AI agents to identify customer intent and take action.","Collections and Bookings: Automating repetitive payment recovery tasks and high-volume scheduling operations."],"website_url":"https://regal.ai/"}