{"best_for":["E-commerce brands","Customer support teams","Small and medium-sized businesses"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/qpien","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/qpien.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-035.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: qpien (https://aitoolsforbusiness.ai/qpien)"},"features":["Unified AI Inbox: A shared inbox that aggregates messages from multiple channels to help agents collaborate and assign conversations.","Integrated Call Center: Supports inbound and outbound calling from the inbox, including call recording, transcripts, and IVR automations.","No-Code Automation Builder: A drag-and-drop editor used to create interactive flows with triggers and conditions to automate repetitive tasks.","Multi-channel Messaging: Supports communication via WhatsApp, Facebook, Instagram, Live Chat, and Email.","Campaign Bulk Messaging: Supports sending targeted broadcast messages and personalized templates to customer lists.","E-commerce Integrations: Helps agents access product details, order status, and customer profiles within the platform."],"freshness_status":"fresh","name":"qpien","pricing_note":"Qpien offers a free 14-day trial. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":"https://qpien.com/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-07T15:03:01.191Z","secondary_categories":[],"short_description":"Qpien is an AI-powered customer service platform that manages chats, calls, and emails from multiple channels in a single unified inbox.","slug":"qpien","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/qpien","use_cases":["Consolidating Support Channels: Managing inquiries from WhatsApp, social media, and email within one interface.","Automating Common Inquiries: Using AI and no-code flows to provide automated responses to frequent customer questions.","E-commerce Order Management: Handling product and order-related queries by accessing store data inside the support chat.","Scaling Outbound Communications: Sending targeted bulk messaging campaigns to engage customers on messaging apps."],"website_url":"https://qpien.com/"}