{"best_for":["Small Businesses","Mid-Market Companies","E-commerce stores","SaaS teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/onwebchat","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/onwebchat.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-032.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: onwebchat (https://aitoolsforbusiness.ai/onwebchat)"},"features":["AI Chatbot: An automated assistant using GPT-5 that can be trained on website content, documents, and FAQs.","Visitor Monitoring: Tracking of visitor location, device, and the specific pages they are browsing in real time.","Automated Triggers: Pop-up messages that appear based on visitor behavior or time spent on a specific page.","Department Routing: The ability to organize agents into departments to route visitors to a specific expert.","AI Text Correction: A tool for agents to correct grammar and improve the tone of their messages before sending.","Customizable Widget: Options to modify colors, avatars, and language settings to match brand identity."],"freshness_status":"fresh","name":"onwebchat","pricing_note":"Offers a Free Forever plan for one agent. The Pro AI plan starts at $8 per agent per month (billed annually), with AI credits sold separately in bundles starting at $6 for 200 credits.","pricing_url":"https://onwebchat.com/chat-pricing.php","primary_category":"Customer Support","profile_last_verified":"2026-06-05T14:02:41.149Z","secondary_categories":[],"short_description":"onWebChat provides a live chat platform for websites that combines human agent messaging with an AI chatbot based on OpenAI's GPT-5 model.","slug":"onwebchat","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/onwebchat","use_cases":["24/7 Automated Support: Using the AI chatbot to answer common customer questions when human agents are offline.","Lead Capture: Using pre-chat forms and automated triggers to collect visitor information.","Visitor Engagement: Monitoring active site visitors and initiating chats based on their navigation path.","After-hours Inquiry Management: Converting messages received outside of operating hours into email tickets for later follow-up."],"website_url":"https://onwebchat.com/"}