{"best_for":["Receptionists","Telephony operators","Business call handlers using Microsoft Teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/landis-attendant-console","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/landis-attendant-console.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-028.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Landis Attendant Console (https://aitoolsforbusiness.ai/landis-attendant-console)"},"features":["One-Click Call Transfers: Supports multiple transfer methods including safe transfer, consult transfer, chat consult, and direct transfer to voicemail.","Teams Presence and Calendar: Displays agent availability through live Teams presence and calendar integration.","AI Assistance: Supports automatic call summaries, parsing of callback details, and the use of external AI models.","Contact Notes: Allows users to save personal notes about callers or share synchronized notes with colleagues.","Customizable Interface: Supports a customizable layout with user-defined groups, favorites, and keyboard shortcuts.","Multi-Call Management: Allows operators to manage several calls simultaneously within one interface with visual and audible hold alerts."],"freshness_status":"fresh","name":"Landis Attendant Console","pricing_note":"Pricing is user-based with volume discounts available for organizations with 25 or more users. A free 30-day trial is available.","pricing_url":"https://landistechnologies.com/pricing","primary_category":"Operations","profile_last_verified":"2026-06-05T13:03:41.181Z","secondary_categories":[],"short_description":"A call handling application for Microsoft Teams that supports one-click transfers and live presence tracking.","slug":"landis-attendant-console","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/landis-attendant-console","use_cases":["Receptionist Call Routing: Handling inbound calls and using transfer options to route callers to the correct department or person.","Agent Availability Tracking: Checking Teams presence and calendars before transferring a call to determine if a teammate is available.","Callback Management: Using callback reminders and AI-generated summaries to provide context for follow-up calls.","Call Queue Handling: Managing calls from Teams call queues and updating agent status directly from the console."],"website_url":"https://trylandisattendantconsole.com/"}