{"best_for":["Small Businesses","Mid-Market Companies","Enterprise Organizations","Call Center Operations"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/knowlarity","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/knowlarity.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-027.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: knowlarity (https://aitoolsforbusiness.ai/knowlarity)"},"features":["Virtual Number Solution: Supports the use of virtual numbers with call forwarding and number masking capabilities.","IVR Solution: Provides multi-level interactive voice response menus to direct customers to the appropriate department.","Cloud Contact Center: A unified platform designed to track, monitor, and analyze business calls in real time.","AI Speech Analytics: Uses AI to transcribe and analyze calls across multiple languages to extract insights.","Automated Outbound Calling: Supports broadcasting information to customers via automated outbound voice calls.","WhatsApp Business API: Integrates WhatsApp to help enterprises handle sales and support communications.","Softphone with WebRTC & MPLS: Supports internet-based calling through a softphone interface."],"freshness_status":"fresh","name":"knowlarity","pricing_note":"Pricing varies by product; Cloud Contact Center plans start around Rs 1999 per month, while Toll-Free and Virtual Number plans are available as annual subscriptions starting at Rs 21,000 and Rs 34,200 respectively.","pricing_url":"https://knowlarity.com/pricing/ai","primary_category":"Operations","profile_last_verified":"2026-06-04T05:27:01.205Z","secondary_categories":[],"short_description":"Knowlarity is a cloud-based communication platform that provides virtual numbers, IVR solutions, and AI-powered voice and messaging tools for businesses.","slug":"knowlarity","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/knowlarity","use_cases":["Customer Support Management: Using IVR and cloud contact center tools to route incoming support calls to agents.","Lead Generation and Tracking: Implementing virtual numbers and call tracking to monitor marketing ROI and manage sales leads.","Automated Customer Outreach: Using automated outbound dialers (OBD) and promotional SMS for customer campaigns.","Remote Team Communication: Using click-to-call and softphone solutions to help employees manage business calls from home."],"website_url":"https://knowlarity.com/"}