{"best_for":["Small Businesses","Mid-Market Companies","Enterprise Companies","E-commerce stores","Real estate agencies"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/heyy","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/heyy.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-024.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Heyy (https://aitoolsforbusiness.ai/heyy)"},"features":["Customizable AI Employees: Digital agents that can be configured to handle support, sales, and onboarding tasks.","Omni-Channel Deployment: Supports deploying a single AI agent to WhatsApp, Messenger, Instagram, and website chat widgets.","Smart Flow Engine: Uses rule-based logic to manage FAQs, track orders, and trigger escalations.","Escalation Logic: Routes complex queries to human agents with conversation context and sentiment awareness.","No-Code Setup: Designed to allow users to create and deploy AI agents without technical or coding knowledge.","Mini-CRM and Shared Inbox: Provides a unified interface to manage customer interactions and data."],"freshness_status":"fresh","name":"Heyy","pricing_note":"Pricing includes a Free tier (1 user, 1 AI employee, 100 credits), Hobby ($49/mo), Pro ($149/mo), and Ultra ($499/mo), with custom Enterprise pricing available.","pricing_url":"https://heyy.ai/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-07T22:26:21.118Z","secondary_categories":[],"short_description":"Heyy is a messaging platform that lets businesses create customizable AI Employees to automate conversations on WhatsApp, Instagram, and Messenger.","slug":"heyy","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/heyy","use_cases":["Automating Routine Support: Handling repetitive tasks such as password resets, order status updates, and delivery queries.","Lead Qualification: Capturing lead details and qualifying potential customers through automated chat conversations.","E-commerce Order Tracking: Retrieving order status and sharing updates via integrations with Shopify or other logistics tools.","24/7 Instant Response: Providing immediate answers to late-night FAQs to maintain responsiveness.","Human Agent Handoff: Detecting customer frustration or complexity and routing the chat to a human representative."],"website_url":"https://heyy.ai/"}