{"best_for":["Retail and grocery managers","Healthcare facility administrators","Operations managers","Manufacturing managers"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/happyornot","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/happyornot.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-024.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Happyornot (https://aitoolsforbusiness.ai/happyornot)"},"features":["Smiley Terminal: Battery-powered, one-tap kiosks for quick sentiment collection at physical locations.","Smiley Touch: Tablet-based kiosks that allow for follow-up questions after the initial feedback.","Smiley Sign: QR and NFC-enabled signage for mobile feedback collection.","Smiley Digital: Digital feedback tools for websites and apps.","AI Feedback Model: A system that categorizes open comments and detects sentiment to summarize customer feedback.","HappyOrNot Analytics: A live dashboard that tracks patterns by location and time to identify emerging trends.","Automated Alerts: Notifications sent via email, Slack, or Teams when specific feedback triggers are met."],"freshness_status":"fresh","name":"Happyornot","pricing_note":"Pricing is subscription-based with three tiers: Essentials (basic feedback), Professional (full analytics with AI), and Managed (Professional plus dedicated support).","pricing_url":"https://www.happy-or-not.com/en/happyornot-cost-and-pricing/","primary_category":"Customer Support","profile_last_verified":"2026-06-07T16:45:21.117Z","secondary_categories":[],"short_description":"HappyOrNot captures real-time microfeedback using physical kiosks, QR codes, and digital touchpoints to help businesses monitor customer sentiment.","slug":"happyornot","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/happyornot","use_cases":["Point-of-Service Feedback: Placing kiosks at exits or service counters in retail or healthcare settings to capture sentiment immediately after an interaction.","Employee Experience Monitoring: Using anonymous feedback points in factories or offices to help leaders identify workday themes and morale.","Sentiment Trend Analysis: Monitoring live dashboards to spot recurring issues at specific locations or during certain times of the day.","Digital Sentiment Tracking: Integrating digital feedback tools into apps and websites to gather user sentiment in real time."],"website_url":"https://happyornot.co/"}