{"best_for":["Small businesses","Mid-market companies","Distributed teams","Healthcare clinics"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/goto-connect","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/goto-connect.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-023.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: GoTo Connect (https://aitoolsforbusiness.ai/goto-connect)"},"features":["Cloud Phone System: Provides softphone capabilities, VoIP calling apps, and virtual voicemail.","Business Messaging: Supports SMS messaging and omnichannel communication including email, chat, and WhatsApp in the contact center version.","AI Receptionist Add-on: Designed to automate tasks across digital and voice channels and provide AI-powered call summaries.","Call Management Tools: Includes custom auto attendants, call transferring, and phone number extensions.","Sentiment Analysis: Captures and tracks customer sentiment across phone calls, texts, and social media.","International Calling: Supports dialing and conference call bridging for global communication."],"freshness_status":"fresh","name":"GoTo Connect","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":"https://gotoconnect.com/pricing/connect","primary_category":"Operations","profile_last_verified":"2026-06-06T19:02:01.128Z","secondary_categories":[],"short_description":"GoTo Connect is a cloud communications platform that provides a business phone system with softphone capabilities and SMS messaging.","slug":"goto-connect","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/goto-connect","use_cases":["Remote Team Communication: Using softphones and VoIP apps to manage business calls from home or on the go.","Patient Engagement: Using the healthcare-specific platform to connect with patients via text or phone calls.","Inbound Call Routing: Setting up auto attendants and call transferring to direct customers to the right department.","Post-Call Analysis: Using AI-generated summaries and topic monitoring to review customer interactions."],"website_url":"https://gotoconnect.com/"}