{"best_for":["SaaS development teams","Mobile app builders","Small to mid-sized product teams","Agencies managing client feedback"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/gleap-tools","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/gleap-tools.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-023.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Gleap tools (https://aitoolsforbusiness.ai/gleap-tools)"},"features":["AI Support Agents: AI-powered assistants designed to answer questions and help resolve tickets automatically.","In-App Bug Reporting: Supports user bug reports that include logs and screenshots for development teams.","Multichannel Support: Supports conversations from email, WhatsApp, Instagram, and Facebook Messenger in one inbox.","Public Product Roadmap: A board where users can view upcoming features and vote on feature requests.","Product Tours and Checklists: Automated tours and interactive checklists to support user onboarding.","AI Copilot: Suggests answers to support team members to help them respond to customers."],"freshness_status":"fresh","name":"Gleap tools","pricing_note":"Plans start at $119/month for the Team plan, with Enterprise plans from $799/month. Additional costs apply for AI responses ($0.04 per answer or $1 per resolution) and emails ($2 per 1,000 sent).","pricing_url":"https://gleap.io/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-06T16:36:41.046Z","secondary_categories":[],"short_description":"Gleap is an AI-native customer support and feedback platform for mobile apps and websites that combines AI bots, live chat, and bug reporting.","slug":"gleap-tools","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/gleap-tools","use_cases":["Automating Initial Support: Using AI agents to handle common customer questions and support ticket resolution.","Technical Bug Tracking: Collecting user-reported bugs directly from the app, including technical logs for the dev team.","User Onboarding: Creating guided product tours and checklists to help new users navigate a website or app.","Community-Led Development: Sharing a public roadmap and allowing users to vote on feature priorities."],"website_url":"https://gleap.io/"}