{"best_for":["Restaurant operators","Restaurant marketing managers","Restaurant chains","Multi-location restaurant groups"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/fishbowl","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/fishbowl.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-021.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: fishbowl (https://aitoolsforbusiness.ai/fishbowl)"},"features":["Data Unification: Harmonizes guest data from POS, web, mobile apps, and reservations into guest profiles.","AI-Powered Segmentation: Uses machine learning to suggest guest segments and build audiences based on purchase patterns and dining frequency.","Multi-Channel Marketing: Supports the creation and automation of personalized email and SMS campaigns.","Offers Management: Tools to create and track percentage-off, BOGO, and tiered discounts with real time validation.","Guest WiFi Portal: Captures guest information upon network login to support marketing database growth.","Loyalty Programs: Tracks guest engagement and supports repeat visits through integrated loyalty tools.","Online Ordering & Kiosk: Supports direct digital storefronts and physical kiosks for automated ordering."],"freshness_status":"fresh","name":"fishbowl","pricing_note":"Pricing starts at $200 per location per month for the Essential plan, with a Premium plan available for $300 per location. SMS packages are sold separately, and online ordering includes a 7% transaction fee plus card processing fees.","pricing_url":"https://fishbowl.com/pricing","primary_category":"Marketing","profile_last_verified":"2026-06-04T03:43:41.072Z","secondary_categories":[],"short_description":"Fishbowl is a guest relationship management platform for restaurants that unifies customer data to support targeted email and SMS marketing campaigns.","slug":"fishbowl","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/fishbowl","use_cases":["Guest Profile Centralization: Combining transactional and behavioral data from multiple sources into a single source of truth for each guest.","Targeted Campaign Development: Using segmentation to send personalized offers to specific groups, such as lapsed guests or high-frequency diners.","Automated Guest Engagement: Setting up automated email or SMS journeys based on specific guest behaviors or milestones.","On-Premise Data Capture: Using a branded WiFi portal to collect first-party guest data from walk-in customers."],"website_url":"https://fishbowl.com/"}