{"best_for":["Small Businesses","Mid-Market Companies","Hospitality and Travel providers","Healthcare and Wellness clinics","Retail and E-commerce stores"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/feedbackrobot","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/feedbackrobot.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-020.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: FeedbackRobot (https://aitoolsforbusiness.ai/feedbackrobot)"},"features":["AI Prompt to Survey: Converts text-based prompts into ready-to-send customer surveys.","AI Resolutions: Detects sentiment and issues to draft contextual responses to customers.","Team Inbox: Centralizes customer messages, supports task assignment, and tracks resolution progress.","Radar: Tracks reviews, sentiment, and customer trends across platforms in one dashboard.","Spotlight: Displays customer reviews as website widgets or social media posts.","Automations: Supports the automation of responses and actions based on customer feedback."],"freshness_status":"fresh","name":"FeedbackRobot","pricing_note":"Pricing is based on a monthly action quota. A 14-day free trial is available with no credit card required.","pricing_url":"https://www.feedbackrobot.com/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T20:32:01.212Z","secondary_categories":[],"short_description":"FeedbackRobot is an AI-powered platform that helps businesses collect customer feedback through automated surveys and sentiment analysis.","slug":"feedbackrobot","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/feedbackrobot","use_cases":["Automated Survey Creation: Using AI prompts to generate surveys for guests or clients after a service experience.","Sentiment Tracking: Monitoring reviews and trends across different platforms via a dashboard to understand customer emotion.","Feedback Resolution: Drafting and sending replies to negative feedback to help improve customer loyalty.","Reputation Showcasing: Displaying customer reviews as widgets on a business website."],"website_url":"https://feedbackrobot.com/"}