{"best_for":["Small businesses using Google Workspace","Mid-market companies with shared team inboxes","Customer support teams","Sales operations teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/dragapp","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/dragapp.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-017.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Dragapp (https://aitoolsforbusiness.ai/dragapp)"},"features":["Shared Inboxes: Allows teams to manage general company email accounts and Google Groups directly inside Gmail.","Visual Workspaces: Provides Kanban board, list, and preview views to organize emails and tasks.","AI Assistants: Supports AI-powered tagging, sentiment detection, and drafting to help organize and respond to emails.","Workflow Automation: Includes automated tagging, workspace routing, and round-robin assignment to help distribute workloads.","Internal Collaboration: Includes shared drafts, team chat with @mentions, and collision detection to help prevent duplicate replies.","Task Management: Supports creating tasks, checklists, and adding notes directly within the Gmail interface."],"freshness_status":"fresh","name":"Dragapp","pricing_note":"Pricing starts at $12 per user per month (billed yearly) for the Starter plan. Higher tiers include Plus at $18 and Pro at $24 per user per month (billed yearly).","pricing_url":"https://www.dragapp.com/pricing","primary_category":"Productivity","profile_last_verified":"2026-06-04T09:48:21.099Z","secondary_categories":[],"short_description":"Dragapp is a Chrome extension that helps teams use Gmail as a shared workspace with shared inboxes, task management, and AI assistants.","slug":"dragapp","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/dragapp","use_cases":["Customer Support Help Desk: Managing a multi-channel help desk for incoming customer queries via email and WhatsApp.","Sales Pipeline Management: Using boards as a simple CRM to track inbound leads and prospecting efforts.","HR and Payroll Support: Organizing employee help desk requests and onboarding/offboarding workflows.","Financial Operations: Managing accounts payable, receivable, and expense management communications.","ITSM Tech Support: Coordinating IT help desk tickets and technical support requests."],"website_url":"https://dragapp.com/"}