{"best_for":["Small businesses","Mid-market companies","Enterprise companies","Organizations with distributed locations"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/directsuggest","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/directsuggest.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-016.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: directsuggest (https://aitoolsforbusiness.ai/directsuggest)"},"features":["AI Suggestion Routing: Directs suggestions to decision-makers based on defined categories and locations.","Collaborative Feedback: Supports voting and commenting on suggestions to help refine ideas.","Progressive Web App (PWA): Users can add the application to their device through a browser for access without an app store download.","CSV Data Import: Supports the use of Excel CSV templates to import employee databases, category lists, and location data.","Role-Based Access: Provides roles for Administrators, Gatekeepers, Staff, and Customers to manage the suggestion workflow.","Customer Feedback Channel: Provides a page where external customers and clients can submit and vote on suggestions."],"freshness_status":"fresh","name":"directsuggest","pricing_note":"Pricing is based on a per-employee monthly rate: $0.50 for the Employee Plan and $1.50 for the +Customers Plan. The service is free for companies with 50 employees or less, and a 30-day free trial is available.","pricing_url":null,"primary_category":"Operations","profile_last_verified":"2026-06-09T17:40:44.465Z","secondary_categories":[],"short_description":"DirectSuggest is a suggestion box platform that uses AI to route employee and customer feedback to decision-makers with voting and commenting.","slug":"directsuggest","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/directsuggest","use_cases":["Employee Idea Collection: Staff can submit front-line improvement ideas from any device to share hands-on experience with management.","Customer Insight Gathering: Organizations can provide a digital portal for customers to share suggestions and collaborate with other clients.","Automated Feedback Routing: Decision-makers can receive suggestions routed based on their specific department or regional area.","Idea Validation: Use of voting and commenting to identify which suggestions have internal support before implementation."],"website_url":"https://directsuggest.com/"}