{"best_for":["Small Businesses","Mid-Market Companies","Teams requiring GDPR compliance","Users seeking open-source CRM options"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/customermates","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/customermates.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-014.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Customermates (https://aitoolsforbusiness.ai/customermates)"},"features":["Deal Tracking: Supports tracking opportunities from initial contact to closing using list, card, and Kanban pipeline views.","Contacts & Organizations Management: Centralized space to manage people, companies, and general CRM context.","n8n Automation: Supports connecting the CRM to repeatable workflows and external tools.","AI Agents: Supports AI workflows with user-scoped access to CRM data.","Reporting Dashboards: Turns CRM data into widgets and grouped views for statistics.","Custom Fields: Includes typed columns for filtering, grouping, and reporting of data.","Audit Logging: Provides a traceable change history across the workspace."],"freshness_status":"fresh","name":"Customermates","pricing_note":"Pricing starts at 10 EUR/month for the Basic plan with unlimited users. The Pro plan is 20 EUR/month and includes a managed AI agent. Enterprise options require a custom quote.","pricing_url":"https://customermates.com/en/pricing","primary_category":"Sales","profile_last_verified":"2026-06-05T01:14:41.135Z","secondary_categories":[],"short_description":"Customermates is an open-source CRM providing contact management, deal tracking, and workflow automation via AI agents and n8n.","slug":"customermates","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/customermates","use_cases":["Sales Pipeline Management: Using Kanban and card views to track sales opportunities from first contact to closing.","Workflow Automation: Connecting CRM events to other business tools via n8n to automate routine processes.","GDPR-Compliant Lead Tracking: Managing customer and lead data using German-hosted infrastructure.","Task and Follow-up Coordination: Using tasks and reminders to keep follow-up actions visible for the team."],"website_url":"https://customermates.com/"}