{"best_for":["Small businesses","Mid-market companies","Customer support teams","Sales and lead generation teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/converso-tools","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/converso-tools.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-013.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Converso tools (https://aitoolsforbusiness.ai/converso-tools)"},"features":["AI Agent Deployment: Supports creating and training AI agents using company product data and FAQs for automated customer interactions.","Omnichannel Shared Inbox: Centralizes conversations from webchat, WhatsApp, and SMS into one workspace for team collaboration.","Human Handover: Supports transferring AI conversations to human agents while preserving the context of the chat.","Lead Generation Tools: AI agents can capture prospect names, emails, and phone numbers to save as contacts for follow-up.","Workflow Automation: Designed to trigger back-office processes such as CRM updates and calendar event creation.","AI Platform Integration: Supports connecting agents built in OpenAI and Voiceflow."],"freshness_status":"fresh","name":"Converso tools","pricing_note":"Plans include a free tier at $0/month, Pro plans starting at $19/month, and Business plans at $49/month. Annual billing offers a 25% discount. A 14-day free trial is available.","pricing_url":"https://www.converso.ai/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T19:37:41.092Z","secondary_categories":[],"short_description":"Converso tools is an AI-powered helpdesk that deploys AI agents across webchat, WhatsApp, and SMS to support customer service and lead generation.","slug":"converso-tools","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/converso-tools","use_cases":["First-Line Support Automation: Using AI agents to answer common product questions and handle basic queries across multiple channels.","Lead Capture and Qualification: Deploying AI agents to respond to prospects and gather contact details for the sales team.","Omnichannel Team Collaboration: Managing customer interactions from WhatsApp and webchat in a single inbox.","Automating Administrative Tasks: Using AI agents to fetch plan details or update CRM records through workflows."],"website_url":"https://www.converso.io/"}