{"best_for":["Managed Service Providers (MSPs)","IT Departments","Managed Print Providers","Value Added Resellers (VARs)"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/connect-wise","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/connect-wise.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-013.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Connect Wise (https://aitoolsforbusiness.ai/connect-wise)"},"features":["RMM and PSA: Combines remote monitoring and management with professional services automation for ticketing and billing.","ScreenConnect Remote Access: Provides secure remote connections to resolve technical issues from various locations.","zofiQ Agentic AI: Includes AI-assisted automation for ticket triage and workflow management.","Automated Patching: Supports the automation of OS and third-party patching to help reduce security risks.","Vulnerability Management: Designed to detect and remediate security vulnerabilities across endpoints.","CPQ and Payments: Tools for configuring prices, generating quotes, and managing client payments."],"freshness_status":"fresh","name":"Connect Wise","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. Free trials and 30-day trials are mentioned as available options.","pricing_url":"https://www.connectwise.com/request-pricing","primary_category":"Operations","profile_last_verified":"2026-06-07T16:17:01.101Z","secondary_categories":[],"short_description":"ConnectWise provides a unified platform for IT management and security, including PSA, RMM, and remote access tools for managed service providers.","slug":"connect-wise","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/connect-wise","use_cases":["Service Desk Ticketing: Centralizing and automating ticket workflows to help technicians resolve issues.","Endpoint Management: Monitoring and securing devices through a single tenant interface.","Billing Reconciliation: Aligning service usage and agreements to help support accurate invoicing.","Cybersecurity Monitoring: Using SIEM and MDR tools to monitor threats and remediate vulnerabilities.","Client Onboarding: Standardizing workflows to help reduce the time and cost associated with bringing on new customers."],"website_url":"https://connectwise.com/"}