{"best_for":["Ecommerce stores","B2B SaaS companies","Small businesses","Mid-market companies"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/chat-summary-for-livechat","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/chat-summary-for-livechat.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-010.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Chat Summary for LiveChat (https://aitoolsforbusiness.ai/chat-summary-for-livechat)"},"features":["AI Chatbots: Designed to automate responses to repetitive questions and common inquiries.","Copilot Assistant: Provides agents with real time insights and suggestions within the app.","Product Cards: Allows agents to send specific product details in chat to help customers add items to their cart.","Performance Reporting: Includes trackers for sales, agent performance, and customer satisfaction metrics.","Chat Summary: Uses AI to provide brief overviews of conversations for review.","Pre-set Messages: Supports the use of templates and greetings to initiate or speed up conversations."],"freshness_status":"fresh","name":"Chat Summary for LiveChat","pricing_note":"Pricing starts at $19 per month. A 14-day free trial is available, and no credit card is required to start.","pricing_url":"https://www.livechat.com/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T14:18:01.061Z","secondary_categories":[],"short_description":"LiveChat is an AI-powered live chat tool for businesses that provides real time website support and automated chatbots to engage visitors.","slug":"chat-summary-for-livechat","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/chat-summary-for-livechat","use_cases":["Real time Website Support: Answering customer questions to help resolve issues while they are browsing.","Ecommerce Sales Support: Using product recommendations and product cards to guide shoppers toward a purchase.","Routine Inquiry Automation: Deploying chatbots to handle common, repetitive questions so agents can focus on other tasks.","Agent Performance Monitoring: Using reporting tools to track average response times and customer ratings."],"website_url":"https://www.livechat.com/"}