{"best_for":["Small businesses","Mid-market companies","Sales teams","SDRs","Founders","Marketing leaders"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/captiwate","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/captiwate.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-009.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Captiwate (https://aitoolsforbusiness.ai/captiwate)"},"features":["Live Video Calls: Supports launching video calls for high-intent visitors on specific pages without requiring a form.","AI Chat: Provides automated engagement to qualify visitors and route them to team members.","Visitor Identification: Designed to show company names and intent signals for visitors before they submit a form.","One-Click Scheduling: Includes calendar synchronization and automatic reminders to help reduce demo no-show rates.","Live Co-Browsing: Allows representatives to view the visitor's screen and navigate workflows during calls.","Traffic Segmenting: Supports creating visitor segments based on behavior or geography to trigger specific engagement tools."],"freshness_status":"fresh","name":"Captiwate","pricing_note":"Captiwate offers a forever free plan for small businesses and a 30-day free trial. Custom and Enterprise plans are available for unlimited seats and visitors; buyers should confirm current pricing on the vendor website.","pricing_url":"https://captiwate.com/pricing","primary_category":"Marketing","profile_last_verified":"2026-06-04T13:04:41.165Z","secondary_categories":[],"short_description":"Captiwate is a website visitor engagement platform that uses live video calls, AI chat, and visitor identification to convert traffic into sales meetings.","slug":"captiwate","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/captiwate","use_cases":["Inbound Sales Lead Capture: Using live video triggers on pricing or product pages to engage buyers during their visit.","Account-Based Marketing (ABM): Identifying target company visitors in real time and routing them to account executives.","Lead Qualification: Using AI chat to screen visitors and identify qualified prospects for the sales team.","Proactive Customer Success: Identifying customers visiting help pages or showing distress signals to offer immediate assistance."],"website_url":"https://captiwate.com/"}