{"best_for":["Product Managers","Customer Success Teams","Software Companies","B2B SaaS Teams"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/canny","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/canny.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-009.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Canny (https://aitoolsforbusiness.ai/canny)"},"features":["Feedback Collection: Supports a feedback portal for direct user requests and allows team members to log feedback on behalf of users.","Autopilot AI: Designed to automatically capture feedback from conversations, generate smart replies to gather more detail, and summarize comment threads.","Prioritization Tools: Includes customizable formulas to score feature requests based on impact and effort, with options to sort by MRR impact.","Roadmapping and Changelogs: Supports the creation of public or private roadmaps and publishing changelogs to notify users when features are released.","User Segmentation: Allows teams to filter feedback by specific user groups, such as paying customers."],"freshness_status":"fresh","name":"Canny","pricing_note":"Canny offers a free plan for up to 25 tracked users. Paid tiers include a Core plan starting at $19/month billed yearly and a Pro plan at $79/month billed yearly, with custom pricing for business needs.","pricing_url":"https://canny.io/pricing","primary_category":"Operations","profile_last_verified":"2026-06-23T13:59:23.003Z","secondary_categories":[],"short_description":"Canny helps product teams collect, organize, and prioritize customer feature requests and feedback to inform their product roadmaps.","slug":"canny","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/canny","use_cases":["Feature Request Management: Centralizing user suggestions in one place to help prevent ideas from being lost across different communication channels.","Internal Feedback Loop: Using the platform as a hub for employees across different departments to submit internal product feedback.","Public Roadmap Transparency: Sharing a public-facing roadmap to show customers what the team is working on and gathering feedback on those items.","Sales-to-Product Alignment: Allowing sales teams to log specific prospect requests to signal priority to the product team."],"website_url":"https://canny.io/"}