{"best_for":["Businesses using Microsoft Teams","Managed Service Providers (MSPs)","Organizations with multi-region telephony needs","Enterprises managing multiple Teams tenants"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/callroute","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/callroute.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-009.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: callroute (https://aitoolsforbusiness.ai/callroute)"},"features":["Number Management: Supports purchasing and assigning international and toll-free numbers to users and call queues.","Direct Routing Integration: Connects external carriers to Microsoft Teams to enable PSTN calling.","Orto User Management: Supports the automation of Microsoft Teams users, policies, and number assignments.","Multi-tenant Management: Allows administrators to view and manage multiple Microsoft Teams tenants from a single interface.","Call Recording: Provides options for recording PSTN and Teams calls for compliance and quality monitoring.","Reporting and Analytics: Generates usage reports and provides visibility into call routing and number allocation.","Voice AI Connectivity: Supports the connection of Voice AI services into the telephony environment."],"freshness_status":"fresh","name":"callroute","pricing_note":"Pricing starts at £4.95 per user per month for Teams Phone Essentials. A 14-day free trial is available.","pricing_url":"https://callroute.com/pricing","primary_category":"Operations","profile_last_verified":"2026-06-09T17:43:30.550Z","secondary_categories":[],"short_description":"Callroute is a SaaS voice platform that helps businesses manage phone numbers and users across Microsoft Teams and Webex Calling.","slug":"callroute","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/callroute","use_cases":["Microsoft Teams Voice Setup: Connecting external SIP carriers to Microsoft Teams to enable outbound and inbound calling.","Centralizing Multi-Tenant Environments: Managing several separate Teams tenants through one portal to reduce administrative work.","Automated User Provisioning: Using personas to assign phone numbers and policies to new employees.","Hybrid Voice Management: Running legacy PBX and SIP devices alongside a cloud calling system."],"website_url":"https://callroute.com/"}