{"best_for":["NetSapiens users","Sales teams using CRMs","Customer support representatives","Remote workers"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/calldacity","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/calldacity.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-009.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Calldacity (https://aitoolsforbusiness.ai/calldacity)"},"features":["AI Agent: An automated assistant that answers calls 24/7, handles common inquiries, and routes callers to staff.","CRM Integrations: Connects communication data with platforms such as Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho CRM.","Chrome Extension: Provides click-to-dial functionality and screen pops of CRM records when a call is received.","AI Meeting Summaries: Automatically generates summaries of meetings and discussions to capture key points and action items.","Admin AI Chatbot: An embedded tool in the admin portal that helps system administrators manage settings and access knowledge bases.","Unified Communications: Includes tools for team chat, video calls, webinars, and a digital whiteboard for collaboration."],"freshness_status":"fresh","name":"Calldacity","pricing_note":"Pricing is based on a plan model with user-based fees and add-on features. A free 30-day trial is available for the AI Agent.","pricing_url":null,"primary_category":"Productivity","profile_last_verified":"2026-06-04T17:31:41.363Z","secondary_categories":[],"short_description":"Calldacity is a cloud-based business communication platform featuring AI-powered call answering, CRM integrations, and unified tools for NetSapiens users.","slug":"calldacity","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/calldacity","use_cases":["24/7 Call Handling: Using the AI Agent to answer frequently asked questions and route calls after business hours.","CRM Data Synchronization: Logging SMS and call data into Salesforce or HubSpot to maintain customer records.","Remote Team Collaboration: Coordinating projects through team chat, video conferencing, and shared digital whiteboards.","Administrative Support: Utilizing the admin chatbot to update voice recordings or modify department assignments."],"website_url":"https://calldacity.com/"}