{"best_for":["Customer support teams","Small and medium-sized enterprises","BPO providers","Outbound sales teams","Startups"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/audara","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/audara.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-005.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: audara (https://aitoolsforbusiness.ai/audara)"},"features":["Omnichannel Communication: Unifies voice calls, WhatsApp, webchat, social media, and video into a single agent interface.","AI Voicebots and Chatbots: Includes ChatGPT-integrated bots with natural language understanding and speech recognition to support customer interactions.","Smart Call Dialers: Provides predictive, preview, auto, and blaster dialing modes with Answering Machine Detection (AMD).","Integrated 360° CRM: A built-in customer data platform for managing contacts, segmenting audiences, and tracking interaction logs.","AI-Powered Quality Assurance: Supports call transcription and speech analysis to monitor agent performance and rule compliance.","WebPhone with WebRTC: Allows agents to make and receive voice calls directly from a web browser.","Supervision Dashboards: Provides live monitoring of agent status, call queues, and custom KPI metrics."],"freshness_status":"fresh","name":"audara","pricing_note":"Plans range from under $240/month for Chat-Only to over $2,000/month for Enterprise. Omnichannel Starter is priced at $240-$350/month and includes 5 users.","pricing_url":null,"primary_category":"Customer Support","profile_last_verified":"2026-06-09T17:41:32.548Z","secondary_categories":[],"short_description":"Audara is a cloud-based contact center platform that unifies voice calls, WhatsApp, chat, and video with AI agents and a built-in CRM.","slug":"audara","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/audara","use_cases":["Omnichannel Customer Support: Managing help desk inquiries across WhatsApp, email, and voice calls from a centralized panel.","Outbound Sales and Marketing: Using predictive dialers and WhatsApp broadcast campaigns to contact leads.","Debt Collection Outreach: Using automated dialing and CRM segmentation to contact customers for recoveries.","Automated Lead Capture: Deploying AI chatbots on websites and social media to collect customer data and qualify leads."],"website_url":"https://audara.io/"}