{"best_for":["Shopify store owners","Ecommerce businesses","Small retail brands"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/attend","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/attend.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-005.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: attend (https://aitoolsforbusiness.ai/attend)"},"features":["Order Lookup: Supports customers checking their order status and tracking information.","Product Search: Uses the store's catalog to answer product-related questions.","Policy Explanations: Handles questions about shipping times, return windows, and FAQs.","Ticket Escalation: Offers to connect customers with a human team member when the AI cannot provide an answer.","Order Management: Supports canceling unfulfilled orders and updating shipping addresses on Growth and Pro plans.","Refund Processing: Available on the Pro plan to process refunds up to a configurable limit with customer verification."],"freshness_status":"fresh","name":"attend","pricing_note":"Starter plan is $29/month (1,000 conversations). Growth is $59/month (3,000 conversations) and Pro is $99/month (10,000 conversations). All plans include a 14-day free trial.","pricing_url":null,"primary_category":"Customer Support","profile_last_verified":"2026-06-05T18:22:40.950Z","secondary_categories":[],"short_description":"Attend is an AI-powered customer support app for Shopify stores that handles order, product, and shipping queries.","slug":"attend","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/attend","use_cases":["Automating Order Tracking: Allowing customers to find their own tracking and status updates.","Handling Policy Queries: Providing answers to common questions about returns and shipping windows.","Product Discovery Support: Helping customers find items in the catalog through AI search.","Self-Service Order Edits: Allowing customers to update shipping addresses or cancel unfulfilled orders."],"website_url":"https://tryattend.com/"}