{"best_for":["E-commerce store owners","Online retail operations managers","Shopify and WooCommerce merchants","Customer support leads in e-commerce"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/amio","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/amio.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-003.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: amio (https://aitoolsforbusiness.ai/amio)"},"features":["Product Feed Integration: Allows the chatbot to access product details, descriptions, and stock availability via XML feeds.","AI Knowledge Base: Supports data import through PDF, CSV files, and web scraping with automatic data refresh.","Customizable Tone of Voice: Enables users to define the style, copy, and emoji use of the chatbot to align with their brand.","Conversational Designer: A no-code builder for creating predefined answers and reusable conversational blocks.","Helpdesk Handoff: Connects with helpdesk systems to support transitions from the AI to a live agent.","Proactive Outreach: Supports chat events that trigger welcome messages or guides for customers."],"freshness_status":"fresh","name":"amio","pricing_note":"Pricing starts at €150/month for the Chatbot Starter plan (400 messages). An AI Expert plan is available for €350/month (1,000 messages), and an AI Scale plan starts from €2,950/month for unlimited messages. Annual billing offers a 20% discount.","pricing_url":"https://amio.io/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-07T19:15:42.051Z","secondary_categories":[],"short_description":"Amio is an AI chatbot platform that uses product feeds and GPT to support automated customer service and shopping assistance for e-commerce stores.","slug":"amio","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/amio","use_cases":["Automating Customer Support: Handling common pre- and post-purchase questions and order status inquiries.","AI-Driven Product Discovery: Guiding shoppers to relevant products through a series of automated discovery questions.","Sales Conversation Support: Using a virtual shopping assistant to suggest relevant products and upsells in real time."],"website_url":"https://amio.io/"}