{"best_for":["Ecommerce Stores","Retail Stores","Small Businesses","High-volume shippers using FedEx and UPS"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/71lbs","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/71lbs.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-000.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: 71lbs (https://aitoolsforbusiness.ai/71lbs)"},"features":["Automated Refund Recovery: Monitors FedEx and UPS shipments and files claims for late delivery refunds.","Carrier Rate Negotiation: Provides data and negotiation support to help businesses seek better carrier rate agreements.","Enterprise-Level Discounts: Provides small businesses access to group shipping discounts usually reserved for larger companies.","Lost and Damaged Claims Handling: Reviews, submits, and follows up on claims for lost or damaged shipments with carriers.","Shipping Analytics: Offers a dashboard with data and benchmarked discounts to help monitor shipping spend.","AI Assistant: Includes an AI assistant called \"Ask 71lbs's AI\" for user support."],"freshness_status":"fresh","name":"71lbs","pricing_note":"71lbs uses a contingency-based pricing model with no upfront or monthly fees; the company invoices users only when savings are realized.","pricing_url":null,"primary_category":"Operations","profile_last_verified":"2026-06-24T23:58:51.419Z","secondary_categories":[],"short_description":"71lbs automates refund recovery for late FedEx and UPS deliveries and helps small businesses negotiate carrier rate agreements.","slug":"71lbs","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/71lbs","use_cases":["Recovering Late Delivery Refunds: Identifying and claiming shipping cost refunds for overnight, 2-day, or international shipments that miss carrier deadlines.","Improving Carrier Agreements: Using benchmarked data on discounts and surcharges to support negotiations for rates with FedEx and UPS.","Managing Lost or Damaged Shipments: Outsourcing the submission and follow-up process for lost or damaged package claims to ensure carrier policies are followed."],"website_url":"https://71lbs.com/"}