{"best_for":["Small businesses","Mid-market companies","Enterprise companies","Organizations requiring on-premise phone systems"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/3cx-dialer","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/3cx-dialer.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-000.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: 3cx dialer (https://aitoolsforbusiness.ai/3cx-dialer)"},"features":["AI Receptionist: Supports inbound call routing and screening using AI.","AI Transcription: Provides transcription for calls and meeting summaries in real time via mobile and web apps.","Flexible Deployment: Supports on-premise, self-hosted cloud (Amazon, Azure, Google), or managed hosting.","CRM Integration: Connects with platforms like Salesforce, HubSpot, and Zoho to sync customer records and log calls.","Contact Center Tools: Includes call queues, call recording, and reporting features.","Multi-Channel Messaging: Supports WhatsApp, SMS, Facebook Messenger, and Live Chat within the system."],"freshness_status":"fresh","name":"3cx dialer","pricing_note":"3CX uses a flat annual license fee based on simultaneous calls rather than per-user pricing. A free trial is available with no credit card required.","pricing_url":"https://www.3cx.com/ordering/pricing","primary_category":"Operations","profile_last_verified":"2026-06-07T19:47:01.241Z","secondary_categories":[],"short_description":"3CX is a business phone system featuring AI call routing, transcription, and flexible deployment options for various business sizes.","slug":"3cx-dialer","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/3cx-dialer","use_cases":["Call Handling and Screening: Using the AI Receptionist to manage inbound calls and route them to the appropriate department.","Digital Record Keeping: Applying AI transcription to create written records of client calls and meetings.","Remote Team Communication: Using iOS, Android, and Web apps to maintain business phone functionality for remote employees.","CRM Workflow Automation: Linking the phone system to a CRM to automatically display customer records when a call arrives."],"website_url":"https://www.3cx.com/"}