{"best_for":["Sales Teams","Mid-Market Companies","Salesforce Administrators"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/360-sms-app","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/360-sms-app.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-000.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: 360 sms app (https://aitoolsforbusiness.ai/360-sms-app)"},"features":["Bulk and Batch Texting: Supports sending mass messages via Salesforce Views, Reports, or campaigns.","Automated Texting Workflows: Supports triggered messaging via Salesforce Process Builder, Workflows, and Apex.","Multi-Channel Support: Supports communication through SMS, MMS, WhatsApp, Facebook Messenger, Instagram, and other messaging apps.","AI-Powered Messaging: Includes tools for response generation, sentiment analysis, and language translation in real time.","Custom SMS History Object: Stores sent and received messages within a Salesforce custom object for reporting and tracking.","Bring Your Own Number: Supports the use of existing landlines, VoIP, or RingCentral numbers."],"freshness_status":"fresh","name":"360 sms app","pricing_note":"Pricing was not clearly available from the provided evidence. A free trial is mentioned. Buyers should confirm current pricing on the vendor website.","pricing_url":null,"primary_category":"Sales","profile_last_verified":"2026-06-23T14:19:59.983Z","secondary_categories":[],"short_description":"360 SMS App is a Salesforce-native messaging tool that supports single and bulk SMS and MMS messages directly from Salesforce.","slug":"360-sms-app","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/360-sms-app","use_cases":["Client Appointment Reminders: Sending automated reminders and follow-ups to help clients reschedule or confirm appointments.","Lead Qualification: Using AI chatbots to qualify leads and answer frequently asked questions via text.","Marketing Campaigns: Executing bulk SMS or MMS campaigns to reach prospects from Salesforce reports.","Customer Support Notifications: Triggering alerts or account updates to customers through automated workflows."],"website_url":"https://360smsapp.com/"}